Quick Fixes For Microsoft Outlook Stuck on Loading Profile Error

Microsoft’s Outlook is one of the popular email clients with millions of users globally. It offers an arsenal of features to its users. You can use your Outlook app to send or receive an email, manage your calendar, contacts, and much more. Yet, like all other apps, Outlook sometimes displays error messages while you are using it. 

Instances may occur when you try to open the Outlook app, the program may fail to load or doesn’t open at all. This is a common issue that occurs almost across all versions of Outlook. Several reasons like corrupted files, hardware acceleration, etc. are responsible for Outlook being stuck on loading profile error. Here, in this article, we have mentioned proper methods that you can try to fix Outlook getting stuck on the loading profile issue.

Why Does Microsoft Outlook Stuck on Loading Profile?

If you’re currently dealing with the Outlook stuck on loading profile Mac or Windows issue, it is important to find the exact cause of it. Below are some common reasons that cause such issues with your Outlook account:

  • Corrupted Outlook Profile 
  • Glitched navigation panel 
  • Bad PST / OST file 
  • Glitched add-in
  • Outlook does not start with administrator privileges 
  • The outlook is starting in compatibility mode 

Methods to Fix Outlook Stuck on Loading Profile Mac/Windows Issue

There are several methods that you can try to fix Outlook getting stuck issue. Let’s look at some of these methods:

Method 01: Run Outlook as Administrator

A lot of users found that running Outlook with administrator privileges bring it back to a working state. So, if you are getting Outlook stuck on loading profile even in safe mode, try to run it as administrator. You just have to right-click on the Outlook.exe file and choose “Run as Administrator” from the navigation menu.

Method 02: Disable Outlook’s Compatibility Preferences

If you are getting Outlook stuck on loading profile Windows 11/ Windows 10 issue, you can resolve it by disabling Outlook in compatibility mode. Here’s a quick step that you can follow to turn off Outlook in compatibility mode:

  • Right-click on the Outlook.exe file and select Properties.
  • Navigate to the Compatibility tab and untick the box adjacent to “Run this program in compatibility mode for”. 
  • Now, tap the “Apply” button.
  • Open Outlook from the same executable and check if the “Loading Profile” screen still appears.

Method 03: Reset the Navigation Panel

In Outlook, the navigation panel is usually located on the left side of the screen. It allows you to directly access your emails, calendars, tasks, and contacts. But sometimes, it displays an error message and prevents Outlook from starting properly. You can reset the navigation panel to its default state to fix the issue. All you have to do is:

  • Firstly, completely close the Outlook app.
  • Press Windows + R keys simultaneously and type “Outlook.exe / resetnavpane” in the Run prompt. Click Enter button or tap OK.
  • After that, Outlook will revert to the default state of its navigation panel.

Method 04: Use the Outlook Inbox Repair Tool

Instances may occur that your PST file might get corrupted and therefore the issue of Outlook stuck on the loading profile registry may occur. You can resolve the issue by using the Inbox Repair tool. For this:

  • Close the Outlook app and type “Scanpst.exe” in the search box.
  • Now from the Window that opens, click on “Browse” and locate the file using the Windows file system. After that, click the “Start” button.
  • The tool will then start the scanning process to scan the file and check for possible errors. 
  • Now, check the box adjacent to the “Make a backup of scanned file before repairing” option followed by clicking the “Repair” button.

Method 05: Create a new Outlook profile

If you are still getting the Outlook 365/Outlook 2016 stuck on loading profile, try to create a new profile. And if you don’t know how to create a new account, you can follow the below-mentioned steps:

  • Quit the Outlook app if it is running. Press Windows + R keys to open the Run dialogue box.
  • Then, type “control mlcfg32.cpl” in the Run prompt and press the Ok button or Enter key.
  • Now, click on “Show Profiles” and then click the “Add” button to create the new profile. You can name your profile as per your choice.


Situations like Outlook being stuck on loading profile can be a headache and needs to be resolved as soon as possible. If you are facing any problems while opening the Outlook profile, try the methods mentioned in this article. If the issue persists even after the above methods, we recommend you to use the Stellar Outlook Repair tool that resolves all sorts of issues with Outlook. Hope the above methods help you to troubleshoot the issue. If the problem still occurs, try to contact the technical support team of Outlook.

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